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Care Systems Engineering

Aashram Healthcare

A Clinic Schedule That Does Not Make People Wait Twice

Outpatient booking, encrypted records, and a teleconsult that starts when the appointment says it will.

Next.jsWebRTCSupabaseDocker
Aashram Healthcare case study

Compounding Metrics

Live telemetry
Wait times
−65%
Visits on time
96%
Record retrieval
<200ms

−65%

Wait times

96%

Visits on time

<200ms

Record retrieval

The Challenge

What was already failing

Patients booked, arrived, and waited. Records lived in a second system, and the video room opened late because the schedule and the call did not share a clock.

The Solution

One schedule, a record that stays sealed, and a room that opens on time.

01 // edge

Schedule at the edge

Availability is read where the patient is. A slot cannot be taken twice.

  • Slots·Atomic
  • Desk·Same clock
  • Wait·−65%

02 // guard

Record guard

Notes and identity stay encrypted and scoped to the visit. A search does not open the next chart.

  • Notes·Encrypted
  • Identity·Scoped
  • Search·Closed

03 // checkout

The consult

The video room uses the same appointment. There is no second link to lose.

  • Room·Appointment
  • Link·None extra
  • Video·HD ready

Edge

Schedule at the edge

Live capacity
SlotsAtomicOne patient
DeskSame clockShared view
Wait−65%After cutover

Guard

Record guard

Visit-scoped
OKSealed
Notes
Encrypted
At rest
Identity
Scoped
This visit
Search
Closed
No next chart

Checkout

The consult

96% on time
Room
Appointment
Same ID
Link
None extra
No email hop
Video: HD ready · On schedule

The Solution

One schedule, a record that stays sealed, and a room that opens on time.

01 // edge

Schedule at the edge

Availability is read where the patient is. A slot cannot be taken twice.

  • Slots·Atomic
  • Desk·Same clock
  • Wait·−65%

Edge

Schedule at the edge

Live capacity
SlotsAtomicOne patient
DeskSame clockShared view
Wait−65%After cutover

02 // guard

Record guard

Notes and identity stay encrypted and scoped to the visit. A search does not open the next chart.

  • Notes·Encrypted
  • Identity·Scoped
  • Search·Closed

Guard

Record guard

Visit-scoped
OKSealed
Notes
Encrypted
At rest
Identity
Scoped
This visit
Search
Closed
No next chart

03 // checkout

The consult

The video room uses the same appointment. There is no second link to lose.

  • Room·Appointment
  • Link·None extra
  • Video·HD ready

Checkout

The consult

96% on time
Room
Appointment
Same ID
Link
None extra
No email hop
Video: HD ready · On schedule

Key Capabilities

What the system is trusted to do

01

One slot, one patient

Booking checks live capacity. The front desk and the patient see the same clock.

02

Charts that stay shut

Records are encrypted and opened only for the visit in front of the clinician.

03

Consult without a second link

The appointment is the room. HD video starts from the schedule, not from an email.

Architecture

How the pieces connect

BookingRecordGuardRoom

Engineered With

  • Next.js
  • WebRTC
  • Supabase
  • Docker

Results and Impact

Wait times fell 65 percent. The consult and the chart now share the appointment, so the room opens when the patient does.

  • Wait times down 65%
  • 96% of visits open on time
  • Consult and chart share one appointment ID

−65%

Wait times

96%

Visits on time

<200ms

Record retrieval

Aashram Healthcare project overview

Web · Aashram Healthcare

Outpatient booking, encrypted records, and a teleconsult that starts when the appointment says it will.

“The queue at the desk got shorter before the marketing did.”

Aashram Healthcare

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